At Avan Hotels, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services. By using the Avan Hotels app, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect
When you use the Avan Hotels app, we may collect the following types of information:
- Phone Number: To create your account and verify your identity.
- Location Data: We access your location to provide you with relevant hotel recommendations based on your proximity to available options. This is done only with your consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Creation & Authentication: Your phone number is used to create your account and authenticate your login.
- Location-Based Services: Your location data allows us to show hotels that are nearest to you.
- Customer Support: If you contact us for support or inquiries, we may use your phone number and any details you provide to assist you.
3. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements. You may choose to delete your account at any time, which will remove your personal information from our system.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Sharing Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your data with trusted service providers who assist in operating our services (e.g., sending SMS for verification). These third parties are obligated to maintain the confidentiality of your information and may only use it for the purposes we specify.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete information.
- Deletion: Request that we delete your account and personal information.
If you would like to exercise any of these rights, please contact us using the details below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected in an updated version of this policy, which will be available within the app. We recommend that you periodically review this policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [email protected]
By using Avan Hotels, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal information as described herein.